Status

Major outage

Probed every 60 seconds by the API itself. Times are UTC. Measuring since 8 Sept 2026.

Component
Uptime
Last check
State
APISample written every tick this process is running.82.21%7238 checks · 90dToday 12:46—Operational
DatabaseA read executed against the primary on every tick.82.21%7238 checks · 90dToday 12:460 msOperational
Job queueBroker round trip, plus the age of the oldest queued job.0 message(s) waiting63.18%7238 checks · 90dToday 12:461 msOperational
Caption fetchHealth check against the extraction service.fetch failed22.43%5871 checks · 90dToday 12:461 msDown
Webhook deliveryCount of deliveries past their scheduled attempt.82.21%7238 checks · 90dToday 12:460 msOperational

Uptime covers the last 90 days, or the whole of the record where it is shorter. It is scored against the checks that were due in that period, so a stretch where nothing was recorded counts against the figure rather than disappearing from it.

Recent incidents

12 Sept 13:32 – ongoing UTCDown

Caption fetch stopped answering

2842 consecutive checks failed. Reported: fetch failed.

12 Sept 09:59 – 12 Sept 12:35 UTCDown

Caption fetch stopped answering

156 consecutive checks failed. Reported: fetch failed.

12 Sept 08:46 – 12 Sept 08:49 UTCDown

Caption fetch stopped answering

3 consecutive checks failed. Reported: fetch failed.

11 Sept 19:53 – 12 Sept 07:50 UTCDown

Caption fetch stopped answering

717 consecutive checks failed. Reported: fetch failed.

11 Sept 13:12 – 11 Sept 13:18 UTCDegraded

Job queue was degraded

6 consecutive checks failed. Reported: 1 job(s) queued longer than 15 minutes.

11 Sept 13:01 – 11 Sept 13:45 UTCDown

Caption fetch stopped answering

45 consecutive checks failed. Reported: This operation was aborted.

11 Sept 10:32 – 11 Sept 10:36 UTCDown

Caption fetch stopped answering

4 consecutive checks failed. Reported: fetch failed.

11 Sept 10:26 – 11 Sept 10:29 UTCDown

Caption fetch stopped answering

3 consecutive checks failed. Reported: fetch failed.

11 Sept 09:16 – 11 Sept 09:21 UTCDown

Caption fetch stopped answering

5 consecutive checks failed. Reported: fetch failed.

11 Sept 08:30 – 11 Sept 08:31 UTCDown

Caption fetch stopped answering

1 consecutive check failed. Reported: HTTP 401.